Client Experience

DESIGNMAP

06.2011 - Present
Delivering hi-fidelity designs with interaction specifications alongside concept models and user-centered flows that meets both business and client goals. Currently rethinking complex applications. Clients include ExactTarget, Xing, eBay, TriNet, and Kelley Blue Book.

GE HEALTHCARE

01.2010 - 08.2010
CMU MHCI Capstone Project
Researched, designed, and developed a new tool for doctors to quickly and easily view relevant and overall patient information in interdisciplinary team. Lead design of working prototype, reports, videos, and brainstorming sessions.

NISSAN

01.2010 - 05.2010
Conducted research, ideated, and designed a work-efficient environment in an electric vehicle with a 20 minute charge time for Echo Boomers. Project members included those with design, business, and engineering backgrounds.

BAYER MATERIAL SCIENCE

02.2009 - 05.2009
Studied the space where eldercare and healthcare overlap and redefined the concept of a senior center for a decade into the future, creating a positive notion of aging into the later years.

Research

TECHNOLOGY + DIVORICE

05.2009 - 08.2009
Generated ideas, developed storyboards, and conducted interviews to create products or technology for divorced families who have children that travel between homes.

SMART HOME

01.2008 - 05.2008
Acquired data for the project on Family, Control, and the Smart Home by interviewing a family every night. End goal was to create a smart home system to empower families during changes in daily routines.

Involvement

AIGA CONTEXT

02.2010 - 04.2010
Work featured in annual juried design show.

OUTREACH 360

11.2009 - 03.2010
Taught English in grade schools and served at a local orphanage in Jaibon, DO during spring break. Participated in fundraising.

SIFE

08.2009 - 05.2010
Engaged as liaison to professors for the Concept 2 Company Symposium to Supported low-income women in Pittsburgh to start their own small business.

CMU INTERNATIONAL FESTIVAL

08.2007 - 12.2007
Conducted research of countries, assisted with construction of panels, organized exhibit space in gallery.

Industrial Design Society of America, PA Governor's School for the Arts

Education

Carnegie Mellon University

01.2010 - 12.2010 / GPA 3.9
Master of Human-Computer Interaction

08.2006 - 05.2010
BFA Industrial Design +
Human-Computer Interaction

Eindhoven University of Tech.

08.2008 - 12.2008
Study abroad in Industrial Design

Proficiencies
  • Affinity Diagraming
  • Contextual Inquiry
  • Personas + Scenarios
  • Storyboarding
  • Wireframing
  • Paper Prototyping
  • Think Aloud Protocol
  • Usability Testing
  • Sketching + Rendering
  • 3D Prototyping
  • Adobe CS5
  • PC + Mac Platforms
Familiarities
  • Solid Works
  • HTML + CSS
  • Flash + Flash Catalyst
Interests
  • Service Design, Ethnography,
  • Psychology, Culture, Tennis
Languages
  • English
  • Korean